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General Terms:
1. This offer will be valid until 12/31/2009. Some products are seasonal products. These products are only available
depending on their season.
2. All Items are subject to availability.
3. All prices include VAT. The shipping costs will be charged separately.
The minimum order will be of EUR 20,--. Any errors or omissions in any catalogue,
sales literature, price list, dispatch note, invoice or other documentation or any
information issued by us from time to time shall be subject to correction without
liability on our part.
4. Shipping Costs: You will find our
shipping costs in "Delivery and Shipping Costs"
5. Orders: You can order per Fax, Mail or in written. We deliver your order
as soon as possible directly from Spain. If you are under
18, you may use mareni-gourmet.com only with involvement of a parent or guardian.
Professional customers: We refuse your purchasing terms.
6. Payments: You will find our payment terms in "Delivery and Shipping Costs"
7. Damaged Packages: Please check your shipment
thoroughly upon receipt for any damage. Any visual carton damage or breakage observed
must be noted on the delivery receipt as "Damaged Package(s)" before signing.
Pleas inform us immediately per Mail (info@mareni-gourmet.com) or Fax (+34/93/583
68 91). Failure to make a claim within 24 hours of receipt
with carrier will result in denial of claim.
8. Complaints: Please inform us about any complaint immediately per Mail
(info@mareni-gourmet.com) or Fax (+34/93/583 68 91).
9. Returns: Under the Consumer Protection ( Distance
Selling ) Regulations 2000, you have the right to cancel your order within fourteen
days, starting the day after receipt of the goods, without giving a reason. This
is your cooling off period. If the goods have not been returned we will make a charge
for collection and deduct this from the refund.
Please note, that other than for faulty goods, you will have to pay the cost
of returning the goods to us. Your money will then be refunded within 30 days of
the returned parcel reaching our premises. Please contact us stating the reason
for the return and provide a daytime contact number and return email address before
shipping back to us. All returned items must include original packaging and invoice.
Refunds or credits exclude product shipping or return shipping costs.
Carefully repack
the item with all instructions and documentation in its original container and mail
back
Items can only be refunded under the
following terms:
- Items should be returned in their
original packaging and in "as new" condition.
- It is the sender is responsibility
of posting the goods back to us. We recommend special delivery, as records are then
kept.
- Please ensure the invoice is also
posted with the goods, with all relevant customer details.
- Guarantee liability is restricted
to replacing goods. Should it not be possible to replace goods a monetary refund
will be made.
- Goods supplied as ordered are liable
to a handling charge of up to 20%.
- In the case of special orders, we
reserve the right to refuse cancellation and refunds.
10. This
website is operated and maintained from Barcelona / Spain. Unless expressly stated
otherwise, these terms (and your use of this website) are governed under Spanish
Law.
11. Contact: Mareni, Mareike Herr, Apartado de Correos 124, E – 08190 Sant
Cugat del Vallès, Phone./Fax.: +34/93/583 68 91, Mail: info@mareni-gourmet.com
12. Mareni-Gourmet is not responsible for the content of any site that may
be linked to or from a Mareni-Gourmet Web site. Mareni-Gourmet provides third-party
links merely as a convenience, and the inclusion of any link in no way implies endorsement
by Mareni-Gourmet of the linked Web site. Mareni-Gourmet has no responsibility,
of any kind, for the content of such Web sites.
13. Mareni-Gourmet attempt to be as accurate as possible.
However, Mareni-Gourmet does not warrant
that product descriptions or other content of this site is accurate, complete, reliable,
current, or error-free. All trademarks
not owned by Mareni-Gourmet that appear on this site are the property of their respective
owners, who may or may not be affiliated with, connected to, or sponsored by Mareni-Gourmet.
These General Terms will be valid until the publication of others.
Sant Cugat, January 2009
Mareni-Gourmet
Apartado de Correos, 124, 08190 Sant Cugat del Vallès, Spain
Tel. / Fax: +34 93 583 6891
Copyright (c) 2003-2009 by Mareni - Mareike Herr, Sant Cugat del Vallès, Spain http://www.mareni.com.
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